Terms and Conditions

Welcome to Cruize Wear! These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.

  1. Account Registration
  • Account Creation: To make a purchase or access certain features, you may be required to create an account with us. You are responsible for providing accurate and up-to-date information during the registration process.
  1. Product Information and Availability
  • Product Descriptions: We make every effort to ensure that the descriptions, images, and prices of products on our website are accurate. However, we do not guarantee that all product details are error-free.
  • Product Availability: While we try to keep our stock updated, availability of products is subject to change. In case a product is out of stock after you’ve placed an order, we will inform you and offer an alternative or a full refund.
  1. Orders and Payment
  • Order Process: By placing an order, you are making an offer to purchase the items in your cart. We reserve the right to accept or decline any order at our discretion.
  • Payment Methods: We accept a variety of payment methods, including credit/debit cards, net banking, and other online payment gateways. You can also opt for Cash on Delivery (COD) on select products, Advance Shipping charges of 70rs in COD, Free Shipping on Prepaid.
  • Pricing: All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  1. Shipping and Delivery
  • Shipping: We offer delivery services to most locations within India. Shipping charges, delivery times, and availability may vary depending on the product and your location.
  • Delivery Time: We strive to ship your order as quickly as possible. Delivery times are estimates and can vary based on factors such as your location, product availability, weather, and third-party courier services.
  • Shipping Issues: If there is a delay or issue with your shipment, please contact us, and we will work to resolve it as quickly as possible.
  1. Returns, Cancellations, and Refunds

  • Return Policy

    We want you to be fully satisfied with your purchase. If you receive a wrong or defective item, or if the item is in a different color than expected, you can return it. Please inform us within 5 days of receiving your order to initiate the return process.

    Important:

    • Returns will only be accepted for wrong items, defective goods, or incorrect colors.
    • No returns will be accepted for size-related issues or if the color matches what was ordered.
    • Please refer to the size chart before making your purchase to ensure the right fit.

    We care for you and strive to provide the best shopping experience.

  • Cancellations: You can cancel your order before it is shipped. Once an order is dispatched, cancellation requests cannot be accepted.
  • Refunds: Refunds will be processed to the original payment method. Refund processing times may vary depending on the payment method.
  1. Privacy and Data Protection

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using this website, you agree to the collection and use of your data as described in the Privacy Policy.

  1. Modifications to the Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated date. Please review these Terms periodically to stay informed about our policies.