Terms and Conditions

Welcome to Cruize Wear! These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from our online store. By using this site, you agree to be bound by the following Terms. If you do not agree, please refrain from using our services.

1.  Account Registration

  • Creating an Account: You may be required to register an account to shop or access certain features. Ensure that the information provided is accurate and up-to-date.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your login credentials.

2. Product Information & Availability

  • Accurate Descriptions: We strive to provide accurate product details, including descriptions, images, and pricing. However, we do not guarantee all content is 100% error-free.
  • Stock Updates: Product availability is subject to change. If an item becomes unavailable after you order, we’ll notify you with options for an alternative or a full refund.

3. Orders & Payment

  • Placing Orders: When you place an order, you're offering to purchase the items in your cart. Cruize Wear reserves the right to accept or cancel any order.
  • Payment Options: We accept credit/debit cards, net banking, and digital wallets.
  • Cash on Delivery (COD): COD is available on select orders with a ₹70 shipping fee. Prepaid orders qualify for free shipping.
  • Pricing: All prices are in INR and inclusive of applicable taxes unless stated otherwise.

4.  Shipping & Delivery

  • Service Areas: We ship to most locations across India.
  • Estimated Delivery: Delivery timelines vary based on location, availability, and courier services. Estimated delivery ranges between 4–10 business days.
  • Delays & Issues: For any delivery issues, contact our support team—we’re here to help.

5. Returns, Cancellations & Refunds

 Return Policy

We want you to love your purchase. You may request a return within 5 days of receiving your item if:

  • You received a wrong product
  • The item is defective
  • The color is different from what you ordered

Important Notes:

  • We do not accept returns for size-related concerns or if the correct color was delivered.
  • Use the size chart before placing your order to ensure proper fit.

Cancellations 

Orders can be canceled before shipping. Once dispatched, cancellations are not possible.

 Refunds

Refunds will be issued to the original payment method. Processing times vary based on your payment provider.

6.  Privacy Policy 🔐

Your personal information is handled as per our Privacy Policy. By using our website, you consent to the collection and use of your data in line with our policies.

7. Updates to Terms

Cruize Wear reserves the right to revise these Terms at any time. Updated versions will be posted on this page. We encourage users to review this page periodically.